The effect of a problem is the fish head. The effect of a problem of customer service will be reduced number of customers. The effect of poor marketing strategies, a reduction of revenue. The main effect of a given problem may be obvious. In some situations, consultation and discussions are not necessary for the main effect of a particular problem to identify.
A triangle or any other form should be used to represent the fish head. Solving a problem when using a fishbone diagram starts at the head of the fish. This should be a main title. The title used should be as short as possible and to capture important details about the effect.
Ensures that the graph will be represented by a herringbone straight and diagonal lines. The main cause is represented by a straight line and the minor causes are represented by diagonal lines. The line must leave the fish head. For the name of the fishbone diagram, managers and employees need to ask “why?” question.






